Legal

Terms of Service

Effective Date: June 30, 2026

These Terms of Service govern your use of In1Snap, a service operated by Madhurishitha Boddu, a sole proprietorship. By using In1Snap, you agree to these terms.

1. Who Can Use In1Snap

You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or the business you represent. By using In1Snap, you confirm that you meet these requirements.

2. Description of Service

In1Snap provides AI-powered call answering, lead capture, and SMS notification services for home service contractors. When a homeowner contacts a contractor that uses In1Snap, our system handles the interaction seamlessly on the contractor's behalf — capturing lead information and delivering it to the contractor in real time.

3. Contractor Accounts

  • You are responsible for keeping your account credentials secure and for all activity that occurs under your account.
  • You agree to provide accurate information during onboarding and to keep it up to date.
  • You are responsible for ensuring that your use of In1Snap complies with all applicable laws, including telemarketing and SMS laws in your jurisdiction.
  • You must obtain any required consents from homeowners before In1Snap sends SMS messages on your behalf.

4. SMS Messaging

In1Snap sends SMS messages on behalf of contractors to homeowners who have contacted those contractors. By using In1Snap:

  • Contractors authorize In1Snap to send SMS messages under their business name.
  • Homeowners who receive messages may reply STOP to opt out at any time, or HELP for assistance.
  • Message and data rates may apply. Message frequency varies based on account activity.
  • In1Snap is not liable for carrier filtering, delivery failures, or charges incurred by message recipients.

5. Acceptable Use

You agree not to use In1Snap to:

  • Send unsolicited, deceptive, or harassing messages.
  • Impersonate any person or business you are not authorized to represent.
  • Violate any applicable federal, state, or local law, including the TCPA, CAN-SPAM Act, or any state SMS regulations.
  • Attempt to access, disrupt, or reverse-engineer any part of the In1Snap platform.
  • Use the service for any unlawful, harmful, or fraudulent purpose.

6. Fees and Billing

Pricing is disclosed at sign-up and on your account dashboard. You authorize us to charge your payment method on a recurring basis per the plan you select. We reserve the right to change pricing with 30 days' notice. All fees are non-refundable except where required by law or at our sole discretion.

7. Cancellation

You may cancel your account at any time from your dashboard or by emailing hello@in1snap.com. Cancellation takes effect at the end of your current billing period. We may suspend or terminate your account at any time for violation of these Terms.

8. Intellectual Property

All content, features, and technology on the In1Snap platform are owned by In1Snap and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written permission. You retain ownership of any content or business data you provide to In1Snap.

9. Disclaimer of Warranties

In1Snap is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the service will be uninterrupted, error-free, or that all calls or leads will be captured. We are not responsible for outcomes resulting from the actions of contractors or homeowners.

10. Limitation of Liability

To the maximum extent permitted by law, In1Snap and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, arising out of your use of the service. Our total liability to you for any claim shall not exceed the amount you paid to In1Snap in the 3 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless In1Snap, its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Continued use of In1Snap after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Reach out at:

  • Email: hello@in1snap.com